FAQ & troubleshooting
Answers to common questions and problems.
#Questions
#Does anything leave my computer?
No. Your documents are read, stored and searched on your machine. The only download is a small search model, once. If you turn on the optional AI review, only the statements being reviewed are sent to the provider you chose.
#Do I need an API key or account?
No.
#How is this different from RAG?
RAG hands your agent chunks of text that look similar to the question. DocuSense lets your agent navigate your documents like a person, quote exact passages with citations you can check, and answer questions RAG can't: what changed between versions, and where documents contradict each other.
#Which files are supported?
PDF, Word (.docx), HTML, Markdown and plain text. Scanned PDFs need OCR first. Spreadsheets and slides
aren't supported yet.
#When is DocuSense not worth it?
If your documents are a few short files that fit comfortably in your agent's context, just paste them.
docusense savings shows whether you're actually saving.
#Can I delete a document?
DocuSense keeps history on purpose, so there's no single-document delete. To start fresh, run
docusense db reset --yes, or point DOCUSENSE_HOME at a new folder.
#Where is my data?
In ~/.docusense. Run docusense info to see the exact location.
#Troubleshooting
#My agent doesn't see DocuSense
- Restart the app after running
docusense setup. - In Claude Code, type
/mcpand check docusense is listed. - Run
docusense setupagain for your app. It points the app at the exact location of DocuSense. - Still nothing? Run
docusense serve-mcpin a terminal. It should sit quietly waiting; if it prints an error, that's the problem. Press Ctrl+C to stop it.
#"docusense: command not found"
Run uv tool update-shell, then open a new terminal.
#"claude CLI not found"
docusense setup connects to Claude Code by default. If you use a different app, run
docusense setup claude-desktop, docusense setup cursor or docusense setup print.
#"no search index yet"
You haven't added any documents yet. Run docusense add <file or folder>. If you have, run
docusense index.
#Adding documents is slow the first time
The first time, DocuSense downloads its search model (~130 MB). After that, adding documents is quick.
#"… is outside the allowed folders"
Your agent tried to add a file from a folder it isn't allowed to read. Add that folder to
allowed folders, or add the file yourself with
docusense add.
#"unknown document"
The message lists the documents you have. Run docusense list to check names.
#A PDF has no text or sections
It's probably a scanned PDF. Run it through OCR, then add it again.
